After-hours enquiries
The most urgent matters arrive at night and on weekends, to a reception desk that is closed.
For law firms, legal consultancies and notary offices
Every new matter intaken properly, discreetly, tonight — and a consultation on the right lawyer's calendar.
Prospective clients write when the problem hits: a termination letter at 9 pm, a cheque bounce on Friday, a custody question at midnight. RIDKK's AI intake assistant answers what the firm does and how it charges, collects the matter details confidentially, flags any deadline or court date as urgent, and books the consultation with the lawyer who handles that area — in Arabic or English. It never gives legal advice.
Free trial · No card to start · Set up in 10 minutes
S
Sunday, 9:05 PM
Good evening. My employer terminated me today without notice and I have to sign a settlement by Wednesday. Do you handle this? What does it cost?
21:05
Good evening, and I'm sorry you are dealing with this. Yes — employment disputes are one of our main practice areas. An initial consultation is AED 500 for 45 minutes, credited against fees if you engage the firm. Because you have a Wednesday deadline, I've marked your matter urgent. Everything you share here is confidential. May I take your name and a brief description so the right lawyer sees it tonight?
21:05
Omar Haddad. 6 years at the company, unlimited contract, they cite "restructuring". I have the letter.
21:07
Thank you, Mr. Haddad. Mr. Khalil handles employment matters and has Tuesday 11:00 am or 4:30 pm available — either leaves time before Wednesday. Please bring the termination letter, your contract and recent payslips; you can also send them here securely. Which time suits you?
21:07
0
legal opinions given by the AI — ever
24/7
intake, fee answers and consultation booking
AR + EN
formal register in both
The problem
Where law firms lose clients
Legal problems do not keep office hours — and a worried client calls the next firm within the hour.
Unstructured intake
Half a story on WhatsApp, the rest on a call nobody noted. The lawyer starts the consultation from zero.
Missed deadlines in the noise
"I have to respond by Thursday" buried in a 40-message thread nobody read in time.
Existing clients chasing updates
"Any news on my case?" — asked ten times a day, answered by an associate who should be drafting.
Your AI team
The AI team for a law firm
Intake first. Booking and follow-up complete the front office.
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AI Customer Service
Explains practice areas, fee structure and process, intakes new matters confidentially, flags urgency, takes messages for existing cases.
See how it works for Law firms → -
AI Booking Agent
Books consultations with the lawyer who handles that practice area, collects the consultation fee and sends the document checklist.
See how it works for Law firms → -
AI Sales Employee
Follows up prospective clients who enquired but did not book — politely, once or twice, in the firm's tone.
About the AI Sales Employee → -
Call Intelligence
Transcribes and summarises recorded client calls into the matter file, with action items.
About the Call Intelligence → -
AI Accountant
Reads court-fee receipts and expense invoices into the books, matter by matter.
About the AI Accountant →
Set-up
What you give it on day one
Your website and engagement letter already contain most of it.
- Practice areas and which lawyer handles each
- Consultation fee, duration, and how fees work: hourly, fixed, retainer
- Intake questions per matter type and the documents to bring
- What counts as urgent: deadlines, court dates, detention, travel bans
- Office hours, locations, languages spoken and conflict-check process
Three steps
Live in an afternoon
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01
Install the law-firm template
Discreet intake persona, the "no legal advice" guardrail, confidentiality wording and urgency rules are pre-set.
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02
Add practice areas, lawyers and fees
Who handles what, consultation fee and availability. Update once, and every answer follows.
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03
Connect WhatsApp, web chat and email
The firm's number and info@ inbox. Tonight's enquiry is intaken tonight.
AI employees for Law firms
Each page shows one AI employee doing one job in this industry — with the exact conversation.
FAQ
Questions from Law firms owners
Will it ever give legal advice?
No. Its instructions restrict it to the firm's services, fees and process, its role limits which tools it can use, and every "what should I do?" is routed to a consultation with a licensed lawyer.
How is client confidentiality protected?
Conversations are stored in your isolated workspace, encrypted in transit and at rest, and never used to train models. The assistant reassures clients of confidentiality and never discusses other clients or matters.
Can it run a conflict check?
It collects the party names your conflict process needs and hands them to your team before the consultation is confirmed; it does not decide the conflict itself.
What happens with urgent matters?
Any mention of a deadline, court date, arrest or travel ban marks the matter urgent, notifies the on-call lawyer immediately and tells the client when to expect a call.
Can existing clients get case updates?
The assistant takes the message and routes it to the responsible lawyer. It shares only the updates you have written for that client — nothing from the file on its own.
Other industries
The same AI team, trained for a different room.
Intake the matter before the client calls the next firm.
Free trial with the law-firm template — the guardrails are already in place.
Plans from $39/month after the trial · every plan includes Arabic and English