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Your first AI employee, answering 24/7.
$39/month
Start free trialAI Customer Service Employee
Every customer answered in seconds. Even at 3 AM.
Your AI customer service employee answers on WhatsApp, web chat, and email — in Arabic, Gulf dialects, English, and 50+ languages. Trained on your business, honest about its limits, and backed by human handover when it matters.
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Tonight, 3:07 AM
Hi, I ordered yesterday but never got a confirmation. When will my order arrive?
3:07 AM
Welcome! Your order is confirmed and arrives tomorrow between 2–6 PM — you'll get the tracking number the moment it ships. Anything else I can help with? 😊
3:07 AM
Great! Can I change the delivery address?
3:08 AM
Of course — send me the new address and I'll update your order right away.
3:08 AM
Resolved — no human woke up
First reply in 4 seconds
A customer writes at 3 AM. Here is what happens — with zero humans awake.
< 5s
average first reply, day and night
24/7
no shifts, no holidays, no sick days
50+
languages, switched mid-conversation
Knowledge
It answers from your business — not from imagination
Point it at your website, upload price lists, policies, and FAQs. Your AI employee answers only from knowledge you approved. When it doesn't know, it says so and brings in your team — it never invents a price or a promise.
- Learns from your website, PDFs, Excel sheets, and documents
- Answers grounded in your approved knowledge only
- Understands voice notes, photos, and documents customers send
Handover
It knows when a human should take over
Complaints, VIP customers, sensitive questions — you decide when the AI escalates. Your team gets the full conversation history in a unified inbox, takes over with one click, and hands back when done.
- Escalation rules you control
- Unified inbox — WhatsApp, web chat, and email in one place
- AI pauses automatically while a human is handling
Memory
It remembers every customer, on every channel
The same customer on WhatsApp today and web chat tomorrow is one person to RIDKK — one profile, one history, one memory. Returning customers are greeted like regulars, not strangers.
- One customer profile across WhatsApp, web chat, and email
- AI memory: preferences, past orders, open issues
- Full conversation timeline for your team
Trusted patterns for every business
- Retail & E-commerce
- Clinics & Healthcare
- Restaurants
- Real Estate
- Services
- Logistics
Included in
Hire your AI customer service employee
Live in minutes. No developers needed.
FAQ
Questions, answered
How fast can I go live?
Most businesses go live the same day: create the AI employee, point it at your website, and connect WhatsApp or paste the web chat snippet. No code, no integration project.
Will it really speak Gulf dialects?
Yes — Arabic including Gulf dialects is a first-class language, not a translation. It also detects the customer's language automatically and switches when they do, mid-conversation.
What if it gives a wrong answer?
It answers only from knowledge you approved, and when it isn't sure it says so and escalates to your team. Guardrails stop it from inventing prices, discounts, or promises.
Can my team still reply themselves?
Always. Every conversation lives in a unified inbox where your team can watch, jump in, take over, and hand back. The AI pauses automatically while a human is handling.
Your AI workforce doesn't stop here
Every RIDKK product works alone — and works better together.
AI Sales Employee
Qualifies leads, scores them, and follows up so deals never go cold.
AI Marketing Employee
Turns your real inventory into weekly Instagram & Facebook ads — you approve, it publishes.
AI Booking Agent
Checks real availability and books viewings, appointments and tables — with reminders.
Action Engine
An AI that checks orders, books, and updates your systems — not just talks.
AI Accountant
Photographed invoices and receipts become clean, VAT-ready entries you approve and export.
Call Intelligence
Every phone call transcribed, analyzed, and turned into next steps.
Your customers are writing right now.
Put an AI employee on it — try it free.