Missed calls while working
The technician cannot answer on the ladder; the office line is busy; the customer moves on.
For AC, cleaning, plumbing, electrical, pest-control and moving companies
"My AC stopped, can someone come today?" — quoted, booked and dispatched — while your team is on the ladder.
Home-service requests are urgent, local and price-sensitive — and they arrive while your technicians are working and your office line is busy. RIDKK's AI dispatcher quotes from your rate card, asks the right questions (unit type, floor, photos), books a slot in the customer's zone, sends the arrival window, takes payment and asks for the Google review — in Arabic or English, at any hour.
Free trial · No card to start · Set up in 10 minutes
T
Friday, 2:10 PM
Our split AC in the bedroom is blowing warm air. JVC, villa. Can someone come today? How much?
14:10
Sorry about that — in this heat, we'll get it sorted. A diagnostic visit is AED 150, waived if you go ahead with the repair; a gas top-up is AED 250–350 depending on the unit and most other repairs are quoted on site before work starts. I have a technician in JVC today between 5 and 7 pm. Could you send a photo of the indoor unit and the outdoor unit label?
14:10
[2 photos] Yes please book 5–7. Villa 18, District 12.
14:12
Booked — today 5:00–7:00 pm, AC repair, Villa 18, District 12, JVC. Ravi will message you 30 minutes before arrival. Payment by card or cash after the job, and you'll receive the invoice here. Thank you!
14:12
By zone
slots offered only where a technician will be
24/7
quotes, bookings and rescheduling
AR + EN
plus Hindi, Urdu, Tagalog and 50+ more
The problem
Where home-service companies lose jobs
The customer with a broken AC books whoever answers first. Full stop.
Quotes that take an hour
"How much for a deep clean of a 3BR?" needs the rate card and a calculator — both in someone's drawer.
Bad dispatch
A slot promised in Sharjah when the only free technician is in Jebel Ali.
No follow-up, no reviews
Happy customers never asked for a review; unhappy ones leave one anyway.
Your AI team
The AI team for a home-services company
Dispatch first. Follow-up and reviews come from the same chat.
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AI Booking Agent
Quotes from the rate card, books by zone and slot, collects address and photos, sends the arrival window and reminders.
See how it works for Home services & maintenance → -
AI Customer Service
Answers service areas, prices, warranties, what is included, and handles "where is the technician?".
See how it works for Home services & maintenance → -
AI Sales Employee
Sells annual maintenance contracts and follows up quotes that were not accepted.
About the AI Sales Employee → -
Action Engine
Creates the job in your field-service software or sends the technician the details via its API.
About the Action Engine →
Set-up
What you give it on day one
Your rate card and your service map.
- Rate card: services, prices or ranges, what is included, call-out fees and minimums
- Service zones and the technicians or crews per zone, with working hours
- Job durations and the questions to ask per service (unit type, size, floor, access)
- Warranty terms, payment methods, cancellation and rescheduling policy
- Annual-contract packages and the review link you want customers to use
Three steps
Live in an afternoon
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01
Create the AI dispatcher
Pick the booking-agent role, name it and set your tone; zones, durations and call-out rules are settings.
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02
Upload the rate card and zones
Services, prices, durations; zones with crews and hours. A spreadsheet is enough.
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03
Connect WhatsApp
The number on your van, website and Google listing. Today's "can someone come?" is booked today.
AI employees for Home services & maintenance
Each page shows one AI employee doing one job in this industry — with the exact conversation.
FAQ
Questions from Home services & maintenance owners
Can it give a fixed price without seeing the job?
It quotes exactly as your rate card allows: fixed prices for standard services (cleaning by bedrooms, AC service per unit), ranges or "quoted on site" for repairs — never a number you did not define.
How does zone-based booking work?
You define zones and which crews cover them on which days; the AI offers slots only where a crew will be, so no more promising Sharjah when the van is in Jebel Ali.
Can it send the customer the technician's ETA?
The booking confirms the arrival window; your dispatcher or the technician sends the "on the way" message from the same chat in one tap, and the AI handles the questions that follow.
Does it collect payment?
For pre-paid services it sends a payment link and confirms on payment; for pay-after jobs it sends the invoice and payment link when your team marks the job done.
Can it ask for Google reviews?
Yes — a follow-up after the job with your review link; customers who reply unhappy are routed to you instead of the review page.
Other industries
The same AI team, trained for a different room.
Book the job while your hands are full.
Free trial — upload your rate card and let it take today's calls on WhatsApp.
Plans from $39/month after the trial · every plan includes Arabic and English