Unanswered during service
WhatsApp messages pile up exactly when nobody can pick up the phone.
For restaurants, cafés and caterers
The host who answers during the Friday rush — and at 1 am.
"Table for six at 8?", "is the burger halal?", "do you have a kids' menu?", "can you do a birthday for 25?" — all arrive on WhatsApp, most of them from the button on your Instagram profile, while your staff carry plates. RIDKK's AI host answers from your menu and floor plan, takes the reservation, confirms, reminds and passes catering and large groups to your manager.
Free trial · No card to start · Set up in 10 minutes
R
Friday, 7:58 PM
Hi! Table for 6 tonight around 8? One of us is allergic to nuts.
19:58
Hello! 8:00 is fully booked but I have 8:30 pm for six — indoor or on the terrace? I've noted the nut allergy; our kitchen prepares nut-free dishes on request and the menu marks every dish containing nuts.
19:58
Terrace please. Name Sara.
19:59
Done, Sara — terrace table for 6 at 8:30 pm tonight, nut allergy noted for the kitchen. We hold the table for 15 minutes. Here's the menu if you want a head start. See you soon!
19:59
24/7
reservations, menu questions and confirmations
WhatsApp + web
one inbox, with your manager in it
AR + EN
and 50+ languages for tourists
The problem
Where restaurants lose covers
The message you cannot answer at 8 pm is a table at the restaurant next door.
No-shows on Friday
A table for eight that never arrives costs more than the deposit you did not take.
The same 20 questions
Halal? Vegan options? Parking? Shisha? Kids? Delivery radius? Every day, every channel.
Catering and group leads
The most profitable enquiries — corporate lunches, iftars, birthdays — get the slowest replies.
Your AI team
The AI team for a restaurant
Host first. Marketing when you want the quiet nights full.
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AI Booking Agent
Takes reservations by party size and area, confirms, reminds, takes deposits for large groups and re-offers freed tables.
See how it works for Restaurants & cafés → -
AI Customer Service
Answers menu, allergens, prices, hours, parking, delivery and dress-code questions from your own menu.
See how it works for Restaurants & cafés → -
AI Marketing Employee
Posts the weekly special and the Ramadan iftar menu to Instagram and Facebook, with a WhatsApp button that books the table.
About the AI Marketing Employee → -
AI Sales Employee
Qualifies catering and event enquiries — headcount, date, budget, menu — and follows up until they confirm.
About the AI Sales Employee → -
AI Accountant
Reads supplier invoices and daily receipts and keeps the books current.
About the AI Accountant →
Set-up
What you give it on day one
Your menu and your floor plan. Everything else is optional.
- The menu with prices, allergens and dietary tags (halal, vegan, gluten-free)
- Tables and areas, party-size limits, turn times and reservation windows
- Opening hours, holiday and Ramadan timings, parking and dress code
- Group and catering packages, minimum spend, deposit policy
- Delivery zones and partners, if you deliver
Three steps
Live in an afternoon
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01
Install the restaurant template
Host persona, reservation flow, reminder timings and group-booking hand-over are pre-set.
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02
Upload the menu and set the tables
PDF menu plus a simple table list. Change a price or a dish and the host knows immediately.
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03
Connect WhatsApp
The number on your Google listing, Instagram profile and menu, plus the website widget. Tonight's messages are answered tonight.
AI employees for Restaurants & cafés
Each page shows one AI employee doing one job in this industry — with the exact conversation.
FAQ
Questions from Restaurants & cafés owners
Can it manage tables like a reservation system?
It keeps a live table plan by area and party size, with turn times and windows you set, and never double-books a slot. If you use a reservation system with an API, the Action Engine can push bookings into it.
How does it handle allergies?
It reads the allergen tags on your menu, tells guests which dishes contain what, notes the allergy on the reservation for the kitchen — and never guarantees a dish is safe unless your menu says so.
Can it take deposits for big groups?
Yes — above the party size you choose it sends a payment link and confirms the table only once paid, per your deposit and cancellation rules.
Do Instagram enquiries reach it?
Put the WhatsApp button on your Instagram profile and in your posts: every tap opens a WhatsApp chat the host answers. RIDKK's inbound channels today are WhatsApp, website chat and email; Instagram DMs are not read directly.
What about delivery orders?
It answers delivery-zone and timing questions and can send guests to your ordering link or aggregator; taking full orders with payment is possible through the Action Engine for restaurants with an ordering API.
Other industries
The same AI team, trained for a different room.
Fill Friday without touching the phone.
Free trial with the restaurant template — reservations on WhatsApp in about ten minutes.
Plans from $39/month after the trial · every plan includes Arabic and English