Availability and price
Live status per unit — available, reserved, sold — with price, size, view and handover date.
AI Customer Service · Real estate
"Is it still available?" answered in seconds, from your real listings.
The AI customer-service employee reads your inventory, brochures and fee rules, then answers every WhatsApp, website and portal enquiry with the exact facts — and passes anyone who wants to view, negotiate or complain to a human agent with the full conversation attached.
Free trial · No card to start · Set up in 10 minutes
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Friday, 9:05 PM
Salam, what's the payment plan on the Creek Tower 1BRs? And are pets allowed?
21:05
Wa alaykum assalam! Creek Tower 1BRs start at AED 1,180,000 with a 60/40 plan: 10% on booking, 50% during construction, 40% on handover (Q4 2027). Pets are allowed — up to two, registered with the building. Would you like the floor plans?
21:05
Yes please. Also what's the DLD fee?
21:06
Sent — the 1BR plans are attached. DLD registration is 4% of the price plus AED 580 admin; the developer covers 50% of it on this project until 30 September. Anything else I can check for you?
21:06
What it does
What it handles on its own
The repetitive 80% of a property office's messages — answered exactly, every time.
Payment plans and fees
Instalment schedules, DLD/registration fees, service charges, agency commission and booking deposits — as you defined them.
Brochures, floor plans, videos
Sends the right PDF or link for the unit being discussed, without the agent searching for it.
Area and building questions
Schools, metro, parking, pets, amenities, handover status — from the notes you give it.
Tenants and owners
For property managers: maintenance requests logged, cheque dates confirmed, renewal questions answered.
Handover to a human
Negotiation, legal questions, complaints or simply "I want to talk to someone" — routed to the right agent with the transcript.
How it flows
From message to agent — what actually happens
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Customer writes
On WhatsApp, your website widget or the number shown on the portal listing. Any language.
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AI finds the fact
It matches the unit, checks your inventory and rules, and answers. If the fact is missing, it says so and asks an agent.
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Contact is saved
Name, number, unit of interest and the conversation land in the RIDKK inbox and your CRM.
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Human when it matters
Viewing requests go to the booking agent; negotiations and complaints go to a person, who replies from the same inbox.
Set-up
Set-up for a real estate office
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01
Upload the inventory
Excel or CSV from your portal or CRM. Columns for status, price, size and view are enough to start.
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02
Write the fee rules once
Payment plans, registration fees, service charges and what the developer covers. Plain text is fine.
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03
Set the handover rules
"Discounts, legal questions and complaints go to a human." Choose who gets them and when.
FAQ
Common questions
What if a unit sells while the AI is chatting about it?
Update the status in your sheet or the RIDKK inventory and the very next answer reflects it. Many offices re-upload the portal export each morning.
Can it answer on the portal itself?
It answers on the channels you connect — WhatsApp, website chat and email. Portal leads that call or WhatsApp the number on your listing are answered instantly.
Will it promise things we cannot deliver?
No. It states only what is in your knowledge base and rules. Anything outside them — a lower price, a guarantee, a legal opinion — is escalated to a human.
Does the agent see the conversation?
Yes — every chat is in the shared inbox, tagged by unit and stage, with the AI's answers and the customer's details. The agent can take over at any moment.
Stop retyping the price list.
Upload your listings, connect WhatsApp, and let Noor take the evening shift — free to try.
Plans from $39/month after the trial · every plan includes Arabic and English