Menu and dietary
Dishes, prices, halal status, vegan and gluten-free options, allergens, portion sizes — from your menu tags.
AI Customer Service · Restaurants
"Is it halal? Do you have parking? Vegan options?" answered from your menu, instantly.
The AI customer-service employee reads your menu, hours and house rules and answers every guest question on WhatsApp, your website and email in the guest's language — while complaints, refunds and press enquiries go straight to your manager.
Free trial · No card to start · Set up in 10 minutes
R
Sunday, 2:15 PM
Do you have gluten-free pasta? And do you deliver to Al Barsha?
14:15
Yes — any pasta dish can be made with gluten-free penne (+AED 8); the Pesto and the Arrabbiata are naturally free of nuts too. We deliver to Al Barsha 1–3 via our own riders, 35–45 minutes, free over AED 120. Here is the ordering link — or I can take the order here.
14:15
Great. Are you open on the public holiday Tuesday?
14:16
Yes — Tuesday we open from 12:00 to 1:00 am with the regular menu, and the terrace is open all day. Reservations are recommended for dinner; would you like one?
14:16
What it does
What it handles on its own
The twenty questions your staff answer between courses.
Hours and location
Regular, holiday and Ramadan hours, parking, valet, nearest metro, map link.
House rules
Dress code, kids, shisha, outside cake, corkage, smoking areas — as you write them.
Delivery and takeaway
Zones, times, minimums, your ordering link or aggregator; simple orders via the Action Engine if you have an API.
Offers and events
Weekly specials, ladies' night, live music, brunch — current promotions only.
Complaints and feedback
Acknowledged politely and passed to the manager immediately with the conversation.
How it flows
How a question is handled
-
Guest asks
WhatsApp (including taps on your Instagram profile button), the website widget or email.
-
Answered from your menu
Menu tags, hours and rules you uploaded — no improvisation about allergens or prices.
-
Booking or order offered
Where it fits, the host offers a table or the ordering link in the same message.
-
Manager when needed
Complaints, refund requests and media enquiries reach the manager in the inbox with full context.
Set-up
Set-up for a restaurant
-
01
Upload the menu with tags
PDF or spreadsheet; mark allergens and dietary options once.
-
02
Write hours and house rules
Including Ramadan and public-holiday changes as they come.
-
03
Choose the escalation contact
Who gets complaints and refund requests, and how fast they should be answered.
FAQ
Common questions
Can it handle catering and group enquiries?
It collects the essentials — date, headcount, budget, dietary needs — quotes your published packages, and hands the enquiry to your manager as a qualified lead to close.
Will it guarantee a dish is allergen-free?
Only what your menu explicitly states, and it always adds your standard kitchen disclaimer. Anything uncertain is passed to staff.
How does it handle a bad review or angry guest?
It apologises, does not argue or offer compensation, and escalates to your manager immediately — the guest hears from a person within minutes.
Can it speak to tourists in their language?
Yes — Russian, Chinese, French, German, Hindi and 50+ others, while your team reads everything in Arabic or English.
Answer every guest. Serve every table.
Free trial with the restaurant template — your menu is the knowledge base.
Plans from $39/month after the trial · every plan includes Arabic and English