AI Booking Agent · Clinics

Appointments booked on WhatsApp in under a minute — confirmed, reminded, rescheduled.

The AI booking agent knows every doctor's schedule, offers only free slots, collects the patient's details, sends the confirmation and two reminders, and handles "can I move it to Thursday?" without a phone call. Your calendar stays clean; your reception stays with the patients in front of them.

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What it does

What the booking agent handles

The full appointment lifecycle, for every doctor and branch.

New bookings

Matches the request to the right specialty, offers real free slots, captures name, phone, insurance and reason for visit.

Confirmation and reminders

Instant confirmation with address, preparation notes and documents to bring; reminders the evening before and the morning of.

Rescheduling and cancellations

"Move it to Thursday" handled in one exchange; the freed slot goes back on offer immediately.

Freed slots re-offered

A cancellation goes back on sale immediately — the next patient asking for that doctor is offered it.

Follow-up visits

Books the review in two weeks the doctor asked for, and nudges patients who did not rebook.

Multiple branches

Offers the branch closest to the patient, with its own hours, address and parking note.

How it flows

How a booking flows

  1. Patient asks

    "Dermatologist this week?" on WhatsApp or the website — in any language.

  2. Slots offered

    The agent reads the doctor's live calendar and offers two or three genuinely free times.

  3. Booked and confirmed

    The appointment appears in the RIDKK calendar — and, via the Action Engine, in the clinic system you already use; the patient gets the confirmation.

  4. Reminded — and shows up

    Two reminders with a one-tap reschedule. Reception sees the day's list, with insurance and visit reason already filled.

Set-up

Set-up for a clinic

  1. 01

    Add doctors and schedules

    Working days, slot length per specialty, breaks and days off. Walk-ins and phone bookings are added in the panel in seconds.

  2. 02

    Set the booking rules

    Minimum notice, cancellation window, what details to collect, which visits need a call-back first.

  3. 03

    Write the confirmation text

    Address, parking, documents, preparation. The template has a bilingual version you can edit.

FAQ

Common questions

Can patients choose a specific doctor?

Yes — by name or by specialty. If their doctor is full the agent offers the next free date with that doctor or the next available colleague, as you prefer.

Does it prevent double bookings?

Slots are locked the moment they are booked, across WhatsApp, website and your reception — everyone works from the same calendar.

How much do reminders reduce no-shows?

Two reminders with a one-tap reschedule option typically cut no-shows noticeably; you can see the before/after in your RIDKK dashboard after the first month.

Can it take a deposit for cosmetic procedures?

It can send a payment link for the deposit you define per service and hold the slot until it is paid — useful for cosmetic and dental procedures.

Fill the calendar without filling the phone line.

Start the free trial; the clinic booking template is ready to go.

Start free trial All AI employees for Clinics & medical centres

Plans from $39/month after the trial · every plan includes Arabic and English