Product recommendations
From the live catalogue: in-stock only, right variant, with price, photos and the size guide.
AI Sales Employee · E-commerce
"Price?" on WhatsApp becomes a paid order — without a human typing.
The AI sales employee answers product questions from your live catalogue, suggests the right size and colour, offers the bundle, handles "do you deliver to Jeddah?" and "cash on delivery?", takes the order and follows up shoppers who went quiet — politely, in Gulf Arabic or English, at any hour.
Free trial · No card to start · Set up in 10 minutes
D
Thursday, 11:58 PM
The abaya in your story — how much and do you have it in 56?
23:58
That's the Noor abaya in charcoal — SAR 349, and yes, size 56 is in stock (2 left). It pairs with the matching shayla at SAR 89; together SAR 399 instead of 438. Delivery to Saudi is 2–4 days, free over SAR 300, cash on delivery available. Shall I reserve the 56 for you?
23:58
Yes with the shayla. COD. Riyadh, Al Malqa.
23:59
Order #52117 created: Noor abaya 56 + shayla, SAR 399, COD, Riyadh – Al Malqa. Please confirm your full address and name and I'll dispatch tomorrow morning; you'll receive the tracking link on WhatsApp.
23:59
What it does
What the AI sales employee does
A shop assistant who knows every SKU — in every DM.
Bundles and upsells
Offers the matching item or bundle you defined — once, politely, never pushy.
Delivery and payment objections
Shipping zones, times, fees, COD, instalments, exchange policy — answered before they become a reason not to buy.
Order taking
Items, variants, address and payment preference collected; order created in your store; payment link or COD confirmation.
Follow-up on unfinished purchases
Shoppers who asked but did not order get a WhatsApp follow-up after the delay you set — the objection answered, only approved incentives offered.
COD confirmation
Confirms cash-on-delivery orders before dispatch to cut failed deliveries and returns.
How it flows
From DM to dispatched order
-
Shopper asks
"Price?" on WhatsApp after seeing your story, or a web-chat question on a product page.
-
Matched to the product
The AI finds the item in your catalogue from the name, a description or a colour — and answers with live price and stock.
-
Order created
Variant, address, payment method — the order lands in your store like any other.
-
Confirmed and tracked
The customer gets confirmation and tracking on WhatsApp; support questions afterwards are handled in the same chat.
Set-up
Set-up for a store
-
01
Connect the catalogue
Product feed or store connection with prices, variants, stock and images.
-
02
Define bundles and incentives
Which items pair, and what the AI may offer in a follow-up (free shipping, a small coupon — or nothing).
-
03
Enable order creation
Store API via the Action Engine, payment link provider, COD rules per country.
FAQ
Common questions
Will it discount to close the sale?
Only within the incentives you define — for example free shipping on cart recovery. It never invents a discount and never goes below your floor.
Can it sell across the GCC?
Yes — shipping zones, fees, delivery times, currencies and COD rules per country are part of the knowledge, and it quotes the right ones for the customer's location.
Do Instagram shoppers reach it?
Put the WhatsApp button on your profile, stories and ads: every tap opens a WhatsApp chat the AI answers. RIDKK's inbound channels today are WhatsApp, website chat and email — Instagram DMs are not read directly.
How do I stop it from over-selling?
Upsells are offered once per conversation and can be switched off per product or entirely. Tone and rules are yours to set.
Sell in the DMs while you sleep.
Free trial with the e-commerce template — connect your catalogue and WhatsApp tonight.
Plans from $39/month after the trial · every plan includes Arabic and English