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❓ Frequently Asked Questions

Ridkk's healthcare NLP is tuned for Saudi dialects, formal medical language, and English clinical notes. It extracts diagnoses, procedures, medications, allergies, and discharge details while mapping terms to recognized medical ontologies for consistent coding and reporting.
It connects to common EHR and EMR platforms using HL7, FHIR, and secure API gateways. This supports structured data exchange for lab results, pharmacy orders, and clinical documentation in Saudi, UAE, and Qatari hospital environments without replacing existing systems.
Deployments can run on-premises, private cloud, or hybrid to meet Saudi data residency and GCC privacy expectations. Access controls, encryption, audit logs, and role-based permissions help protect patient records and support regulatory review by hospital compliance teams.
A focused pilot for one department may take several weeks, while a multi-site rollout across Saudi or UAE hospitals often takes several months. Scope depends on EHR integration, dialect model tuning, clinical workflow mapping, validation, and security approval.
Pricing is usually based on hospital size, record volume, number of clinical users, and deployment model. Small facilities may start with per-record or per-user pricing, while large groups use enterprise licensing for predictable cost across sites and services.