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❓ Frequently Asked Questions

Ridkk computer vision models typically target high precision and recall for KYC IDs, passports, residence permits, cheques, and transaction documents. Accuracy depends on document quality, lighting, and model tuning. We provide sandbox testing with your sample files to validate performance before rollout.
Yes. The solution supports OCR and extraction for Arabic and English documents, including GCC national IDs, passports, bank cards, invoices, and payment slips. It integrates through REST APIs, webhooks, SFTP, or middleware with core banking, document management, CRM, and workflow platforms.
Yes. Sensitive banking data can remain on-premises, in a private cloud, or in a hybrid environment. The deployment supports role-based access, encryption, audit logs, and data residency requirements common in Saudi Arabia and the UAE, helping banks meet operational and compliance expectations.
The system includes confidence scoring, threshold rules, and human review queues for low-confidence or high-risk cases. Exceptions route to compliance staff, preserving an audit trail. Ridkk supports tuning decision thresholds and adding review steps so errors can be caught before final processing.
A pilot usually takes four to eight weeks, covering sample data testing, API integration, and user acceptance. Full rollout depends on document volume and legacy systems. Pricing can be subscription, licensing, or per-transaction based on scope, deployment, and support level.